Welcome to GreenGuru (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of greenguru.in (the “Website”) and any purchases or services offered by us. By visiting or purchasing from the Website, you agree to be bound by these Terms.
Registered address: near khardi railway station, khardi, Maharashtra, 421201, India
Contact: [email protected] | +91 9833510315
1. Eligibility & Account
You must be at least 18 years old to purchase from the Website. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Products/Services & Pricing
Descriptions, features, images, and prices are subject to change without notice. All prices are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as stated on the checkout page. We reserve the right to refuse or limit any order.
3. Orders & Acceptance
Your order constitutes an offer to buy. We may accept or reject any order at our discretion. If we cancel an order after payment, we will issue a refund as per our Refund & Cancellation Policy.
4. Payments
Payments are processed securely by our payment partner Razorpay. By paying, you also agree to Razorpay’s terms and policies. We do not store your complete card/banking credentials on our servers.
5. Shipping, Delivery & Fulfilment
Delivery/fulfilment timelines and methods are described in our Shipping & Delivery / Fulfilment Policy. Estimated dates are indicative and may vary due to factors beyond our control.
6. Cancellations, Returns & Refunds
Conditions, windows, and steps are defined in our Refund & Cancellation Policy. Please review it before placing an order.
7. User Conduct
You agree not to misuse the Website, attempt unauthorized access, infringe intellectual property, or engage in activities that harm the Website, other users, or our partners.
8. Intellectual Property
All content on the Website, including logos, text, graphics, and software, is owned by or licensed to us and protected by IP laws. You may not copy, modify, distribute, or create derivative works without prior written consent.
9. Third-Party Links
The Website may contain links to third-party sites. We do not endorse and are not responsible for their content, policies, or practices.
10. Warranties & Disclaimers
The Website and all products/services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability for any claim shall not exceed the amount you paid for the relevant order.
12. Indemnity
You agree to indemnify and hold harmless GreenGuru, its directors, employees, and partners from any claims, liabilities, damages, losses, and expenses arising from your misuse of the Website or breach of these Terms.
13. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal data.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Subject to the following, courts at Mumbai shall have exclusive jurisdiction. You agree to first attempt amicable resolution by writing to [email protected].
15. Changes
We may modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated Terms.
16. Contact
For any queries, write to [email protected].